Professional Association Services was founded in 1990 by Susan Hoffman in Fremont, California. Our Mission Statement is to provide rapid, courteous and detailed customer service to the homeowners, residents and vendors associated with our client communities utilizing cutting-edge technology, the latest evolution of which includes the migration to a web-based management system involving the use of Association Voice and Jenark.
Susan L. Hoffman
● Founder and Chief Executive Officer
● Over 20 years experience in Community Association Management and Real Estate
● Bachelors Degree in Business Administration Management, San Jose State University
● AS Degree in Real Estate, West Valley College
● Association Management Specialist (AMS®) certification awarded by CAI, 1993
● Certified Manager of Community Associations (CMCA®) certification awarded by NBC-CAM, 1997
● Professional Community Association Manager (PCAM®) certification awarded by CAI, 1994
● member of CAI National Faculty
● former board member for CAI, Bay Area Chapter
● co-founder of ECHO North Bay resource panel, former chair of ECHO Management Resource Panel | 
